"Being an innovator and providing our team with the most advanced tools for success is imperative in any industry. We are building our business around technology, workflow management and processing systems, to increase sales and shorten the overall time to close loans" stated Alek Ohlhausen, Reverse Mortgage Production Manager.
The custom software implementation and deployment of ReverseWorks™ is filling a substantial void in the reverse mortgage loan process, specifically during processing. ReverseWorks™ creates transparency, facilitates clear communication and provides constant updates to users during the lifecycle of the loan. The development and implementation of operational workflow, customer record management, data warehousing and data analysis systems will further assist Resolute Bank in continuing its growth in the reverse mortgage industry.
Resolute Reverse, a department of Resolute Bank, is a top 20 reverse mortgage lender and is originating in all 50 states under a Federal NMLS registration. The reverse mortgage department offers an entire suite of services including full service processing; in-house underwriting and funding; a scenario desk and an application fulfillment team. Possessing a fine-tuned business model, cutting edge technology, excellent customer service and extensive product knowledge, the reverse mortgage department at Resolute Bank is a solid partner our clients can trust.
Resolute Bank, established in 2006, is a full-service community bank located in Maumee, OH and a member bank of the FDIC. Resolute Bank is an Equal Housing Lender, Equal Opportunity Lender and an Equal Opportunity Employer.